Application assistance

Childcare, Parenting & Caregiving

Explore the support you need. Start with one short request, then an expert reviews your situation and documents.

How can we help?

Choose the closest service below. If your case is unusual, start a request and explain it in your own words.

Planned

Childcare Enrolment & Placement

nursery, daycare, preschool care, after-school, and childcare-provider applications.

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Planned

Childcare Subsidies & Fee Assistance

childcare subsidy, voucher, tax support, and fee-reduction applications.

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Planned

Parental Leave & Parenting Support

maternity, paternity, adoption, parental leave, and parenting-support programmes.

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Planned

Caregiver Benefits & Respite Support

caregiver allowance, respite, care leave, and caregiver-support services.

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Planned

Foster Care, Kinship Care & Adoption Support

foster, kinship, adoption-support, and family-placement applications.

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Planned

Child Protection, Guardianship & Family-Care Support

child-support services, guardianship support, and protective family-care requests.

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Planned

Special Educational & Care Needs Support

school-care plans, child support, and special-needs care coordination.

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What happens next

  1. 01

    Tell us what you need.

  2. 02

    Upload relevant documents, if you have them.

  3. 03

    An expert reviews your request and contacts you about the next step.

Only share documents that are relevant and that you are allowed to provide. Do not upload passwords, PINs, one-time codes or payment-card details.

Some requests may involve sensitive personal information. Share only what is relevant to your request. We may ask for a clearer, redacted or more specific document later.

If you are in immediate danger or need urgent medical, emergency or protective help, contact local emergency services or the relevant official authority first.

Start a request

Not sure which service fits? Tell us your goal and we will review it.

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