Asylum & Refugee-Status Applications
initial protection claims and refugee recognition processes.
Explore supportApplication assistance
Refugee, Asylum & Humanitarian Protection
Explore the support you need. Start with one short request, then an expert reviews your situation and documents.
How can we help?
Choose the closest service below. If your case is unusual, start a request and explain it in your own words.
Temporary, Complementary & Humanitarian Protection
temporary protection, humanitarian admission, and complementary-protection routes.
Explore supportResettlement & Humanitarian Admission
resettlement referral, humanitarian entry, and sponsored-protection programmes.
Explore supportFamily Reunification for Protected Persons
family-linked protection and reunification routes.
Explore supportProtection-Status Renewal & Documentation
renewal, replacement, travel documentation, and status evidence for protected persons.
Explore supportProtection Appeals & Case Responses
response to notices, review requests, and appeal preparation where authorised.
Explore supportSettlement & Essential-Service Access
protected-person access to housing, healthcare, education, work, and social support applications.
Explore supportWhat happens next
- 01
Tell us what you need.
- 02
Upload relevant documents, if you have them.
- 03
An expert reviews your request and contacts you about the next step.
Only share documents that are relevant and that you are allowed to provide. Do not upload passwords, PINs, one-time codes or payment-card details.
Some requests may involve sensitive personal information. Share only what is relevant to your request. We may ask for a clearer, redacted or more specific document later.
If you are in immediate danger or need urgent medical, emergency or protective help, contact local emergency services or the relevant official authority first.
Start a request
Not sure which service fits? Tell us your goal and we will review it.