Application assistance

Retirement, Pensions & Social Security

Explore the support you need. Start with one short request, then an expert reviews your situation and documents.

How can we help?

Choose the closest service below. If your case is unusual, start a request and explain it in your own words.

Planned

Retirement & Old-Age Pension Claims

initial retirement benefit, pension commencement, and withdrawal applications.

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Planned

Contribution History & Record Correction

contribution records, credit correction, missing-period evidence, and entitlement statement.

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Planned

Survivor, Spouse & Death Benefits

survivor pension, dependent benefit, bereavement, and death-grant applications.

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Planned

Disability & Early-Retirement Pensions

early retirement, disability pension, and occupational-retirement routes.

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Planned

Cross-Border Pension & Social-Security Coordination

pension abroad, totalisation, transfer, and multi-country social-security claims.

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Planned

Pension Payment, Banking & Tax Updates

payment method, tax status, address, beneficiary, and living-certificate updates.

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Planned

Pension Reviews, Overpayments & Appeals

entitlement review, overpayment response, reconsideration, and appeal support.

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What happens next

  1. 01

    Tell us what you need.

  2. 02

    Upload relevant documents, if you have them.

  3. 03

    An expert reviews your request and contacts you about the next step.

Only share documents that are relevant and that you are allowed to provide. Do not upload passwords, PINs, one-time codes or payment-card details.

Some requests may involve sensitive personal information. Share only what is relevant to your request. We may ask for a clearer, redacted or more specific document later.

If you are in immediate danger or need urgent medical, emergency or protective help, contact local emergency services or the relevant official authority first.

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Not sure which service fits? Tell us your goal and we will review it.

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